Privacy Policy – My Sculpt Aura

🔒 Privacy Policy – My Sculpt Aura

At My Sculpt Aura, protecting your personal data is our top priority.
This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
By browsing our site, you agree to the practices described below, in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).

Data Collected

We only collect the information necessary to ensure the proper functioning of our services and to improve your shopping experience.

Data provided directly by you:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (secured through our providers)

  • Order history and preferences

Data collected automatically:

  • IP address

  • Browsing data (pages visited, visit duration, device type)

  • Cookies and similar technologies (see “Cookies” section)

Use of Data

Your data is used exclusively for the following purposes:

  • Processing and delivering your orders

  • Managing your customer account

  • Communicating with you (order confirmation, tracking, promotions, support)

  • Enhancing your user experience and improving our products

  • Ensuring transaction security and preventing fraud

  • Sending you offers and newsletters (only with your consent)

We never sell or share your data with unauthorized third parties.

Information Sharing

Your data may be shared only with trusted partners essential to the operation of our services:

  • Secure payment providers (Stripe, PayPal, Shopify Payments, etc.)

  • Shipping and delivery services

  • Hosting and technical support platforms

  • Analytics and advertising tools (Google Analytics, Meta Pixel, etc.)

All our partners comply with the privacy standards required by the GDPR.

Data Protection

We implement strict security measures to safeguard your information:

  • SSL encryption for all sensitive data

  • Secure hosting compliant with European standards

  • Restricted data access to authorized personnel only

  • Regular system monitoring and updates

Although no method is entirely infallible, we take every precaution to maintain a high level of security and respond swiftly in case of an incident.

Cookies and Similar Technologies

Our website uses cookies to improve navigation, personalize your experience, and analyze traffic.
You may disable or manage cookies at any time in your browser settings.
However, please note that some site features may not function properly without cookies.

Data Retention

Your personal information is retained only as long as necessary to fulfill the purposes for which it was collected (order processing, customer service management, legal obligations, etc.).
After this period, data is deleted or anonymized.

Your Rights

In accordance with the GDPR, you have the following rights:

  • Right to access your personal data

  • Right to rectify or delete your data

  • Right to object to data processing for marketing purposes

  • Right to data portability

  • Right to restrict or withdraw consent

To exercise your rights, simply contact us at:
📧 contact@mysculptaura.com
We are committed to responding to all requests within 30 days.

Marketing Communications

By subscribing to our newsletter, you agree to receive updates, exclusive offers, and styling tips.
You can unsubscribe at any time using the link at the bottom of each email or by contacting us directly.

Data Transfers Outside the EU

Some of our service providers (such as Shopify, Meta, or Google) may transfer your data outside the European Union.
These transfers comply with Standard Contractual Clauses approved by the European Commission, ensuring an equivalent level of protection.

Policy Updates

This privacy policy may be updated to reflect changes in our practices or legal requirements.
The date at the top of this page indicates the most recent update.

Contact

For any questions regarding the protection of your personal data, please contact us at:
📩 contact@mysculptaura.com